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WHITE PAPER

What’s Working, What’s Next: A Leadership Conversation on the Future of Behavioral Health

Health system leaders are rethinking behavioral health access, care navigation, financial impact, and patient engagement.

Behavioral health demand is creating challenges across the health system—from emergency department throughput and workforce capacity to care transitions and financial performance. Yet expanding access alone isn’t enough. Health systems are finding that meaningful progress depends on connecting existing resources into clear, navigable pathways that move patients from identification through follow-up.

This Becker’s Healthcare executive report, developed in collaboration with Iris Telehealth, shares insights from health system leaders on what’s working today and where behavioral healthcare is headed next. The discussion explores how organizations are redesigning referrals and handoffs, improving care navigation, measuring behavioral health ROI at the system level, and using data and technology to keep patients engaged between visits.

In this piece, we cover:
The report highlights a shift away from simply adding clinicians toward building the infrastructure needed to make existing behavioral health resources easier to access and navigate. The goal is a more connected model that improves care transitions, supports patient engagement, and addresses behavioral health as part of the broader health system rather than as an isolated service line.

Download the White Paper today!

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